Phoenix Fan Like 0

We travelled to XIAN  in August 2015. 

Actually we did not want to take an organized tour with a group , instead we tried to plan our own individual tour. If you do not want to spend too much time in restaurants, in visiting tourist traps, then stay away from the organized ( often cheap to attract tourists ) tours.

Be prepared that thousands of other tourists want to visit the same place at the same moment with you. Your definition of “crowds” will change after your trip to China.
The same applies for traffic conditions. It is very important to rely on a tour guide who knows the area very well. Planning is very important to make best use of your available time and to have a tour in line with your health conditions and interests.

Phoenix could not have done better

She  invested so much time (even before confirming the tour) which helped a lot to organize a fantastic trip.
I remember that we sent already so many messages that we become friends before arriving ;-)

She  has a vast knowledge of the area and the history.
Explanations we got were very well balanced, enough but not overloaded and all questions were answered. 
She is a well-educated person with good language skills (English), very polite and organized but still funny. (which is important, you are on holiday, no ? )

We had a great time together and learned a lot about local life and habits as well.

One important thing I really want to mention is that traffic in China is very, very special. You might be used to traffic jams, to sometimes dangerous maneuvers from you home country, but forget about this when you come to China, especially the country side.
You will understand why you should not drive yourself. You have many overloaded trucks, speedy buses, many cars, thousands of bikes and pedestrians using every available inch of space in all possible directions – at moments you can be scared. Most  of the accidents in China happen because of bad driving skills.

So, it is important that not only you have a good guide but also a good experienced driver with a clean car in perfect technical conditions !  This was the case, we felt very secure.

So when you book with Phoenix,  I can say that the car we had and the driver were excellent  and always on time from pick up at the train station upon arrival ,check in in the hotel until departure at the airport.

Unfortunately China is very far away from our home and we will probably never meet again in our life, but we will never forget the few days spent together.

Thank you !

Alain and family from Luxembourg / Europe

used Phoenix as a guide in May 2015.

She was an excellent guide and spoke fluent / excellent English which i think is the most important.

also was very helpful to fix practical issues, made sure i got back to hotel etc,

Very knowledgable, although i got a bit lost in all the dynasties, historical background is always interesting to have explained.

also patient with my try to learn Chinese/mandarin.

so i can definitely recommend.

I am very grateful to have Ms. Phoenix as our tour guide. I visited Xian with my family of 11 persons. Phoenix is super super super SUPERB!  I wrote to few guides before fly to Xian. The main reason I hired her is because she is very prompt and fast responding to my queries. She is friendly, cheerful, patience, helpful , knowledgable and always ensure that we feel comfortable during our visit. She has arranged bus as our transport. It is clean and the driver drive very carefully. Highly recommended and assured that you will not regret hiring Phoenix. We miss her a lot

I travel a lot through the world, Phoenix is a guide  more then excellent.(the best guide i ever hat). Hat 3 days tour with hear. itternary was flexibel and clear, during the trip you got a view in hear almost unbelivable knowledge about al  the tour places we visit, on a friendly way ( you need to experience this)She was also during the tour flexibel and fill up the time with things arround that you got a feeling, that you visit everything.Hear goal is to make you satisfied, a great expereience Negative: everybody hat negative points,  but in the 3 days i saw hear i didnt discover anything. Wenn i decide to go  to Xian again,  for me no doubt, she is the one i like to meet again.  Score:   (phoenix:    the most excellent tour guide experience i hat ever hat in my life)

Rene

if you wanted to know more about my china trip or Xian trip don`t be shy to contact me.

My family were well looked after by Phoenix when we were in Xian, and we had most pleasant tour with her.

She was very reliable, prompt and kind. She spoke excellent English and was also knowledgeable in local history and culture. The driver she booked was polite and cautious. The car was very clean and comfortable. She recommended fantastic restaurants to us. Definitely recommended.

Thank you again Phoenix, and you are the BEST guide ever.