I visited Guangzhou with my two sons in April 2013. Was there for the Canton Fair, and my two boys for sightseeing and shopping.
I contacted Janet thru Synotrip, a month before our trip and from then on, it was a breeze - from trip prep until the end of our visit.
The first great service she did was to notify me that the hotel I had booked was in a run-down condition. Despite being Canton Fair season and room rates really high, she managed to re-book me two rooms in a better hotel, at a surprisingly lower rate than the ones I had booked personally. Fortunately I was able to get a full refund for those.
Knowing what we wanted to do during our visit, Janet planned our itinerary from start to finish and emailed it to me for approval. It was a great itinerary. During the trip we followed it generally and accomplished what we hoped to do, all under the expert and pleasant guidance of Janet.
Chief among her many good points, Janet is very intelligent. She easily understands your requirements, proposes courses of action and helps you carry them out efficiently and effectively. She is quick on her feet, always punctual, hardworking, polite, cheerful and considerate. A fantastic troubleshooter, when you need one. I particularly appreciated the personal touches she puts in, for example, at the hotel she presented us with some additional toiletries without us having to ask for them. She said, "in case those in the hotel were inadequate", and at then end of the trip she slipped a thoughtful note in my luggage expressing her appreciation of being able to be our guide.
For the business traveller, Janet makes a good guide as she is familiar with the Canton Fair scene, having worked part time in exhibition booths before and also at the Canton Fair registration office. She is familiar with the many wholesale markets in the city and can easily bring you to your suppliers' offices or factories if they are around the Guangzhou area.
For the tourist, Janet is excellent as she knows all the great sites to visit, to shop, to relax and to eat.
Her best point, I guess, is her cheerful and pleasing personality. She smiles and laughs a lot. With her around, things just automatically became more pleasant.
At the end of the trip, we actually became rather good friends.
A wonderful guide, and as mentioned earlier - very highly recommended.
Great job, Janet.
Michael & the boys
Australia
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