Delightfully comfortable! Sam is amazing. Her English was great and we loved her sense of humor. She instantly bonded with our 10 year old son....Read more
Delightfully comfortable! Sam is amazing. Her English was great and we loved her sense of humor. She instantly bonded with our 10 year old son. She helped us navigate our way with all forms of public transportation to the sites of our choice (with her awesome input). We were in contact by email weeks before we arrived. We told her what we were looking for and things we wanted to experience. Of course, we asked for her own personal input as well. She planned our itinerary for us and worked with our schedule and needs. She met us each morning at our hotel and made sure we made it back to our hotel each evening. She allowed us to experience the culture with the security of her language skills! We valued and appreciated her honesty when we asked questions about what we saw, things we experienced, etc. She also helped us get our bullet train tickets a day in advance so we wouldn't have to worry about getting those at the station to go to Shanghai. I think it's important to mention that Sam felt like a part of our family, not someone we had never met before. Also, our son asked when we arrived in Shanghai, "Is Sam meeting us here at our hotel?" He was so disappointed to learn that we only got to spend time with her in Nanjing. She is so good that we will be back and we will use her again. What a blessing she is!
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