We are an expat family of 4 who live in Hong Kong and travelled to Lijiang and Shangrila for a week end of April 2015.
I'm so pleased we had Elena as our Tour Guide because she speaks English fluently with an extensive vocabulary and is easy to understand. Elena is very knowledgeable in her trade and provides a much-needed filter to weed out activities which you might think you like but in fact, do not meet your needs. Because she is a good judge of character and needs, she recommends what is right for you and therefore you avoid wasting time and money and at the end of your holiday, you have all good experiences only.
Her narrative on the Naxi, Bai and other tribes and peoples and regions, Chinese culture and customs, festivals and foods - were all pedagogic and interesting. She paces herself well and gets the right balance in how much she speaks and interacts with you and your family and how much she lets you be in silence or between yourselves to appreciate your surroundings quietly or intimately.
As she loves nature and animals, and as our kids also do - we spent a lot of time with the wild animals, touching them and even feedling them - that was so remarkable! Amazing connection with the land.
What impressed me most was Elena's natural ease and grace as a person. You sense that there is no dishonesty in her, no falsehood, and that within is a wonderful, humble and peaceful soul which is rare to find these days. She's real.
Elena's gentleness and ability to bond with our family and especially with my young kids was much appreciated. She was very generous in sharing her walnuts and snacks with us (and vice versa), my daughter used it mostly to feed the chipmunks in the Pudacuo Park (very very beautiful, a must-see). Elena also went above and beyond her role as a Tour Guide and brought some ancient Chinese natural fruit remedy for coughs for my husband who was coughing quite a bit.
I really felt that she was looking after us, not just as her job as a Tour Guide, but that she took us under her wing to make sure all was ok for the whole duration of our time together, advising us to drink sip water often, how to dress for the next day given the destination etc. In Shangrila, when I said I had a headache and was feeling very tired, she took me to a Chinese pharmacy to get some high-altitude Chinese medicine which instantly reduced my symptoms. This was quite a miracle! Otherwise I would have suffered for 3 days...
I would definitely recommend Elena to anyone who's looking for a Tour Guide in Yunnan and the other regions she serves. Her fees are reasonable compared to others (I had checked out 3 in total) and the car/driver she got was very comfortable with seat belts (very important because many cars/7 seaters which are cheaper do not have seat-belts), air-con, and large comfortable cushioned seats.
Thank you Elena for taking such good care of us!
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